The best way to ensure email delivery is to add below Bilaxy mailing addresses to your email contact list or safe senders list. This will whitelist the Bilaxy mailing address, allowing all Bilaxy emails to be delivered without question.
Below are some instrucition about how to whitelsit Bilaxy mailing address by adding it to your contact list.
To ensure that you receive emails in your inbox, you can add the Bilaxy mailing address BILAXY@message.bilaxy.com and Bilaxy@mail.bilaxy.com to your concact list. If Bilaxy email has been moved to the spam folder, you can mark it "Not Spam" to whitelist it.
- Go to Gmail contact page:https://contacts.google.com/
- Select "Create Contact" on the top menu.
- Enter the email address: BILAXY@message.bilaxy.com and Bilaxy@mail.bilaxy.com in the primary email box one by one.
- Select Save.
If Bilaxy email has been moved to the spam folder accidently, you can mark it "Not Spam" to whitelist it, pls refer to how to Unmark Spam in Gmail, For additional help with whitelisting email addresses in Gmail, please see Gmail support
If Bilaxy email has been moved to the spam folder accidently, pls mark the above bilaxy email as Not Spam, pls see How to Mark emails as Not Spam
Pls Check your Blocked senders and find Bilaxy mailing address remove it from blocked senders(Instruction: see below)
1. Open your QQ Emails;
2. Click on Contact button (upper left hand corner) and press Cross (+) button at the top,
3. Copy and past into Email field our address:BILAXY@message.bilaxy.com and Bilaxy@mail.bilaxy.com one by one and press Save button.
If your email is not in the above list, you could go to your email provider's help or support center to check how to add email address to the contact list and how to unspam a email address.