Note：If you fill KYC info. correctly, but there are still problems about KYC, pls inform how you filled (screenshot will be helpful), or provide your KYC ID info., and also what error you got, we will check for you.
KYC FAQs
Note：If you fill KYC info. correctly, but there are still problems about KYC, pls inform how you filled (screenshot will be helpful), or provide your KYC ID info., and also what error you got, we will check for you.
Comments
1 comment
These instructions are not the easiest to follow and do not make mention of the fact that you can not do any of this from the App. It has to be done on a web browser. There are also file upload restrictions so apple users for example will have to convert their photos to JPG or other accepted format.
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