Please stay alert for Phishing sites, ensure you login Bilaxy website https://bilaxy.com
Please add Bilaxy website to your browser bookmarks or favorites.
We require users to enable two-step verification(Google 2FA or Phone code), to further secure their accounts and protect them from most automated attacks. However, many users will still use the same passwords and email combinations they use on other sites as well as weak passwords to protect their accounts.
Bilaxy keeps your user information secure and has never leaked any passwords. However, many sites in the Crypto world have been hacked, and the hackers have databases which they attempt to use to login to accounts.
If your coins/Tokens are withdrawn by others, it should be assumed your email password and Bilaxy password are compromised. Others may have hacked into your mailbox and Bilaxy account. If this occurs, please refer to our advice as follows:
- Change your email password and enable 2FA to secure your email;
- Change the login and security password of your Bilaxy account;
- Check that the Google two-step verification if is working normally;
- In case withdrawal successfully sent out, we will not be able to help you since tokens/coins are not under our control and have no means of retrieve. it is recommended that you contact to the owner of the target address to see if there is any way to retrieve.